Delivery & refunds
Manual digital delivery
After a payment is verified, an administrator processes the order. Codes and delivery instructions appear on the private order page. Game top-ups use the player ID and region supplied at checkout.
Check your details
Ensure the product platform and account region match your purchase. Contact support with your order reference if you notice an error before fulfillment. The team cannot guarantee that already redeemed codes or completed top-ups can be reversed.
Payment issues
A gateway redirect is not payment confirmation. Pending, risky, inconsistent, or duplicate payments may require staff review. Contact support rather than making repeated payments if the outcome is uncertain.
Refunds in this demonstration
Only sandbox payments are supported. There are no real charges and no automated refunds. The store owner must finalize refund eligibility, timelines, delivery targets, and consumer rights before accepting live payments.